🔒 Our Commitment to Security

At Reformiqo, your data security and the integrity of the solutions we build are our top priorities.

As an expert provider of ERP, Zoho, and Mobile Application solutions, we understand that trust is built on a foundation of robust and transparent security practices. We are committed to protecting your business information and ensuring the continuity of your operations.

🛡️ Platform & Infrastructure Security

We employ industry-leading practices to safeguard the underlying systems that power our operations and services.

Encryption In Transit: All data transmitted between your devices and our services (including the systems we implement for you) is secured using Transport Layer Security (TLS/SSL), ensuring end-to-end encryption.
Access Control: We operate on the principle of least privilege. Access to sensitive production environments and client data is strictly limited to authorized personnel who require it for their roles.
System Monitoring: Our infrastructure is subject to continuous, real-time monitoring for any signs of unauthorized access or suspicious activity, allowing for rapid detection and response.
Regular Audits & Testing: We perform regular vulnerability scanning and penetration testing on our internal systems and development environments to proactively identify and remediate potential weaknesses.

💻 Security in Our Solutions

The solutions we provide, including ERP systems and Mobile Applications, are designed and implemented with security as a core architectural principle.

ERP & Zoho Security (Data at Rest and In Use)

Role-Based Access Control (RBAC): We help configure your ERP and Zoho systems to ensure that users can only access the data and functions necessary for their job, minimizing internal risk.
Data Masking & Anonymization: Where necessary, we implement solutions to mask or anonymize sensitive data in non-production environments (like staging) to protect it during development and testing.
Secure Implementation: Our implementation process follows strict security guidelines, ensuring all default credentials are changed, security policies are enforced, and platform best practices are followed.

Mobile Application Security

Secure Coding Practices: Our development team is trained and adheres to secure coding standards to prevent common vulnerabilities like SQL injection, cross-site scripting (XSS), and insecure data storage.
Client-Side Data Protection: We implement secure storage mechanisms on mobile devices for any offline data, often utilizing device-level encryption.
API Security: All mobile-to-server communication relies on secure, authenticated APIs to protect data exchange.

🧑‍🤝‍🧑 Data Privacy and Confidentiality

We handle your data with the utmost care, in strict adherence to applicable privacy regulations and our own commitment to confidentiality.

Confidentiality Agreements: All Reformiqo employees and contractors are bound by strict confidentiality and non-disclosure agreements.
Privacy Policy: Our full approach to collecting, using, and protecting personal information is detailed in our Privacy Policy.
Data Minimization: We only collect and process the data necessary to provide our services and support the solutions we implement.

🚨 Incident Response & Management

In the unlikely event of a security incident, we have a clear and tested plan to minimize impact and restore service quickly.

Containment & Remediation: Our plan focuses on immediate containment of the threat, thorough investigation, and complete remediation of the vulnerability.
Communication: We are committed to transparent and timely communication with affected clients as per legal and contractual obligations.
Post-Incident Analysis: After resolution, we conduct a root-cause analysis to update our protocols and prevent future recurrence.

📞 Reporting a Security Vulnerability

If you believe you have discovered a vulnerability in our website or services, we encourage you to report it to us immediately.

Please contact our security team directly at connect@reformiqo.com. We appreciate the efforts of security researchers and the community in helping us maintain a secure environment.